Queensland is the only state to have a specific law covering assistance dogs — The Guide, Hearing and Assistance Dogs Act 2009.

The QLD specific legislation is more restrictive than the Commonwealth Disability Discrimination Act in that it :

  • Restricts assistance dogs access to ambulances.
  • Restricts access to food preparation areas. This means kitchens, it doesn’t apply to the public spaces of restaurants and cafes.
  • Authorizes only approved organisations and individuals to certify assistance dogs.

The law is administered by the Department of Communities, Child Safety and Disabilities. The federal Disability Discrimination Act takes precedence over the Guide, Hearing & Assistance Dogs Act.